Privacy Policy

Welcome to VitalCoach AI, operated by PulseHub LLC. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, application, and related services.

1. Information We Collect

We collect information to provide, improve, and personalize our AI health coaching services:

• Account Information: Name, email address, password (securely hashed), and subscription status.
• Health and Fitness Data: Age, weight, height, gender, dietary preferences, activity levels, and daily metrics like sleep and stress that you choose to log.
• Usage Data: Information on how you interact with our platform (e.g., features used, times accessed).
• User Content: Chat histories with our AI, journal entries, uploaded food images, and community posts.

2. How We Use Your Information

Your data is strictly used to enhance your experience and the effectiveness of the coaching:

• Personalization: Tuning AI responses, meal plans, and workout suggestions to your unique metabolic profile.
• Authentication: Providing secure magic links and ensuring account security.
• Communication: Sending you vital updates, support replies, and globally broadcasted system notices.

3. Data Protection and Security

We use state-of-the-art security measures to protect your data. Your database information is managed via Supabase, utilizing rigorous Row Level Security (RLS) policies. Photos are stored securely and processed ephemerally by our AI vision endpoints without being used for external model training. Passwords and authentication tokens are highly encrypted.

4. Sharing of Information

We do not sell your personal data to third parties. We may share information only with:

• Secure cloud infrastructure providers (e.g., Supabase, Vercel) necessary to host and run the app.
• Payment processors (e.g., Stripe) to manage your subscriptions securely.
• Law enforcement agencies, if required by law to comply with legal processes.

5. Your Rights

You have the right to access, update, or delete your personal data at any time. You can request a full account deletion and data purge by contacting our support team or navigating to the "Danger Zone" in your app profile settings (coming soon).

6. Contact Us

If you have questions about this privacy policy or your data, please email us directly at [email protected].